WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Only for adults. Anyone below the age of 21 is prohibited from buying e-cigarette.
1. What types of products does Geek Vape Brand offer?
A: We specialize in high-quality vape products, including a variety of flavors and strengths to meet your preferences and needs.
2. How can I verify the authenticity of your products?
A: Each of our products comes with a unique verification code that you can check on our website to ensure its authenticity and quality.
3. Do I need an account to place an order?
A: No, you can place an order as a guest. However, creating an account allows for a faster checkout process, easy access to order history, and exclusive updates.
4. Can I modify my order after placing it?
A: If you need to modify your order, please contact us immediately. We can make changes before the order is processed for shipping.
5. What payment methods are accepted?
A: We accept major Zelle, Venmo, Apple Pay, Cashapp, PayPal, and other digital payment options for your convenience.
6. How secure is my online payment?
A: We use industry-standard encryption and secure payment gateways to ensure your payment information is protected.
7. Do you ship internationally?
A: Yes, we ship to most countries worldwide. Shipping costs and times vary depending on the destination.
8. How can I track my order?
A: Once your order is shipped, we’ll send you a tracking number via email. You can use this number to check the current status of your shipment.
9. What is your return policy?
A: We accept returns of unopened products within 30 days of receipt. Please visit our Return Policy page for detailed information.
10. What should I do if I receive a damaged product?
A: If you receive a damaged item, please contact us within 48 hours of delivery with photographic evidence, and we will arrange for a replacement or refund.
11. Are your products lab-tested?
A: Yes, all our products undergo rigorous lab testing to ensure purity, quality, and safety.
12. Do you offer wholesale pricing?
A: Yes, we offer competitive wholesale pricing for retailers and distributors. Please contact us for more information.
13. Can I cancel my order?
A: Orders can be canceled before they are shipped. Please contact us as soon as possible to process the cancellation.
14. Do you offer any discounts or promotions?
A: Yes, we offer various discounts and promotional deals. Sign up for our newsletter to stay updated on our latest offers.
15. How do I know which product is right for me?
A: Our product descriptions and resources can help guide you. For further assistance, please contact our customer service team.
16. Is there a limit on how much I can order?
A: For personal use, there are no purchase limits. For bulk orders, please contact us to discuss your needs.
17. How can I contact customer service?
A: You can reach our customer service team via email, phone, or our website’s contact form.
18. Do you offer any guarantees on your products?
A: We stand by the quality of our products with a satisfaction guarantee. If you’re not satisfied, please reach out to us for assistance.
19. How often do you restock products?
A: We restock products regularly. If an item is out of stock, you can sign up to be notified when it’s available again.
20. Can I request a product that’s not listed on your website?
A: We’re always looking to expand our selection. Please contact us with your request, and we’ll do our best to accommodate it.